E6
Armstrong Air
Compressor Start Failure / Locked Rotor Protection
Outdoor unit starts and stops repeatedly, E6 code logged, compressor may not start reliably
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Weak or failed compressor start capacitor, Failed compressor contactor, Locked or failing compressor, Loose high-voltage wiring to compressor
How to Fix / Troubleshooting
Safety first: Turn off power at the disconnect and verify with a meter. Capacitors can hold a charge—discharge them properly before handling.
Steps:
- 1. Listen for symptoms: When calling for cooling, listen at the outdoor unit. A loud hum followed by a click without the compressor starting suggests a start issue.
- 2. Inspect contactor: Remove the control panel cover. Check the contactor for pitted or burned contacts. With power off, ensure all lugs are tight.
- 3. Test capacitor: Locate the dual run capacitor (often serving both fan and compressor). Discharge it, then test capacitance with a meter. Compare to the µF rating on the label. Replace if more than 10% out of spec.
- 4. Check compressor wiring: Verify all compressor terminals are firmly connected and not burned. Replace any overheated spade connectors.
- 5. Attempt restart: Restore power and call for cooling. If the compressor still fails to start and E6 returns, the compressor may be mechanically locked or internally damaged.
- 6. Do not repeatedly reset: Repeated attempts can overheat and damage the compressor. Contact a professional for further testing (megohm test, amp draw, etc.).
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Repair Difficulty
Professional Required
5/5
Required Part
Compressor Start/Run Capacitor
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