Indoor unit shows E4 and system stops or runs briefly then shuts down, often during heating or defrost on heat pump models
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Disconnect power at the outdoor disconnect and indoor breaker. Allow the unit to cool before touching refrigerant lines.
Steps:
- Access compressor compartment: Remove the service panel on the Comfortmaker condenser/heat pump.
- Locate discharge sensor: It is usually strapped or clipped to the small-diameter hot gas line leaving the compressor, with two wires to the PCB.
- Check attachment: Ensure the sensor is firmly in contact with the discharge line and secured with a clamp or tie. Re-secure if loose.
- Inspect wiring: Look for burnt insulation, rubbing on metal edges, or loose connectors. Repair or replace damaged sections.
- Measure resistance: Disconnect the sensor and test with a multimeter. Compare to manufacturer resistance values. Replace if out of spec.
- Replace sensor if faulty: Install a new Comfortmaker-compatible discharge temperature sensor and secure it tightly to the discharge line with thermal paste if provided.
- Reassemble and test: Restore power and run the system. Verify that E4 clears and the unit operates through a full cycle.
Note: If E4 recurs with a good sensor, there may be a refrigerant or compressor issue causing actual over-temperature; this requires a licensed HVAC technician.
Repair Difficulty
Required Part
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