GE air conditioner shows E5 and may shut down compressor or fan unexpectedly
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Unplug the unit. High voltage and high current are present; if you are not experienced with electrical testing, contact a technician.
Basic checks:
- Verify power supply: Plug the unit into a dedicated outlet. Avoid extension cords or power strips. Use a multimeter to confirm voltage is within the range specified on the rating plate (typically 115V ±10% or 230V for some models).
- Reset: Unplug for 10 minutes, then plug back in and try again. If E5 reappears quickly, continue diagnosis.
- Inspect wiring: Remove the front panel and control cover. Check for burnt wires, melted connectors, or signs of overheating near the compressor relay on the control board.
- Compressor condition (visual): From the rear (with cabinet removed), inspect the compressor terminals and overload protector for discoloration or burnt smell.
- Fan operation: Ensure the condenser fan motor runs freely and is not seized, as a stalled fan can cause high current draw and E5.
- If compressor or wiring is burnt: Do not attempt to run the unit. This requires professional repair or replacement of the compressor and possibly the control board.
- If supply voltage is unstable: Correct the electrical supply issue (dedicated circuit, electrician inspection) before using the unit again.
Warning: Testing compressor windings and current draw should be done only by qualified personnel with proper tools.
Repair Difficulty
Required Part
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