Display shows E3 and compressor may not start or may shut off quickly; unit may blow room-temperature air.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the unit. If it has been running, allow 10–15 minutes for components to cool before working near the condenser area.
Steps:
- Access the condenser section: For window units, remove the outer shell or rear cover as per the user manual. For portable units, remove the rear panel.
- Locate the condenser sensor: Find the outdoor/condenser coil (the warm coil at the back). Look for a clip-on or inserted sensor attached to the coil tubing or fins.
- Check physical condition: Ensure the sensor is firmly attached and not hanging loose. Inspect for melted insulation or crushed wires near the compressor or fan motor.
- Inspect and reseat connector: Trace the sensor wires to the main PCB and reseat the connector.
- Test sensor: With a multimeter, measure resistance across the sensor leads. Compare to expected NTC values or to another identical sensor in the unit. Replace if open, shorted, or far out of range.
- Install replacement: Fit a new Hotpoint condenser thermistor, clip it securely to the coil, and secure wiring with cable ties away from hot discharge lines and fan blades.
- Reassemble and test: Refit the rear cover, restore power, and run the unit in COOL mode to verify that E3 is cleared.
Warning: Do not bend refrigerant tubing aggressively; this can cause leaks that require professional repair.
Repair Difficulty
Required Part
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