Lennox air conditioner will not start; thermostat calling for cooling but outdoor unit is completely dead, no fan, no compressor, no click from contactor.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Turn off power at the outdoor disconnect and the indoor air handler/furnace breaker before opening any panels. Use a non-contact voltage tester to confirm power is off.
Step-by-step checks:
- 1. Verify thermostat operation: Set thermostat to COOL and lower the setpoint at least 3–4°F below room temperature. Confirm the display is on and batteries (if used) are good.
- 2. Check low-voltage fuse: At the indoor Lennox control board (in furnace/air handler), locate the 3–5A blade fuse (often purple). Inspect for a blown element. Replace with the same rating only. If it blows again, there is a short in the low-voltage wiring.
- 3. Inspect float/condensate safety switch: If your Lennox system has a float switch on the condensate drain or pan, ensure the pan is not full. Clear the drain line and reset the float switch. A tripped float switch will open the 24V circuit and prevent cooling.
- 4. Check thermostat wiring: At the control board, verify R and Y wires are firmly connected and not corroded. At the outdoor unit, verify the low-voltage wires from the house are tight on the contactor coil terminals.
- 5. Test 24V transformer (advanced): With power restored and extreme caution, measure between R and C at the control board. You should see ~24VAC. If there is no 24V output but the primary side has 120VAC, the transformer is likely failed and should be replaced by a qualified technician.
When to call a pro: If the fuse repeatedly blows, or you cannot safely test 24V circuits, contact a licensed HVAC technician to locate shorts in the thermostat cable or control wiring.
Repair Difficulty
Required Part
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