Display shows E1 and cooking will not start or stops shortly after starting.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the air fryer and let it cool completely for at least 30 minutes before opening any panels. Never work on the unit while it is connected to power.
Step-by-step checks:
- Power reset: Unplug the unit for 5–10 minutes, then plug back in and try a short cook cycle. If E1 returns immediately, continue below.
- Access the sensor: Remove the basket and drawer. Turn the unit upside down on a soft towel. Remove the screws securing the bottom cover (and rear cover if present). Carefully lift the cover to expose the heater assembly and wiring.
- Locate the NTC sensor: Find the small metal probe or bullet-shaped sensor clipped near the heating element or inside the air channel. It will have two thin wires going to the control board.
- Check the connector: Ensure the sensor plug is fully seated on the control board. Disconnect and reconnect it several times to clean light oxidation. Inspect for burnt or broken pins.
- Inspect the sensor wiring: Look for cuts, melted insulation, or broken wires along the harness from the sensor to the board. Repair minor insulation damage with high-temperature electrical tape; replace the harness if conductors are broken.
- Test continuity (for advanced users): With a multimeter set to resistance (ohms), measure across the two sensor leads. A typical NTC will show a finite resistance (often 50k–200kΩ at room temperature). If the meter reads OL (open) or 0Ω (short), the sensor is defective.
- Reassemble and test: Refit the covers, ensuring no wires are pinched. Plug in and run a preheat cycle. If E1 persists after sensor and wiring checks, the control board sensor circuit is likely faulty.
When to stop: If you see burnt areas on the PCB or are not comfortable using a meter, stop and contact a qualified appliance technician.
Repair Difficulty
Required Part
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