Food cooks unevenly; top is burnt while inside is undercooked, or one side is much darker.

Safety first: Use oven mitts when adjusting racks or shaking the basket during cooking.

Steps to improve cooking uniformity:

• Do not overload: Keep food in a single layer in the Pro Breeze basket where possible. Overloading restricts airflow.
• Use crisper tray correctly: Ensure the crisper tray or rack is installed as per the manual, allowing air to circulate underneath food.
• Shake or turn food: For fries and similar items, pause cooking halfway and shake the basket or turn food for even browning.
• Check fan performance: Listen for consistent fan speed. If the fan sounds weak or intermittent, inspect the fan motor assembly for faults.
• Clean vents: Remove grease and dust from intake and exhaust vents to maintain proper airflow.

Warning: Do not cover food with foil that blocks airflow unless the manual specifically allows it.