Bradford White Insufficient Domestic Hot Water Production

Boiler runs but domestic hot water from an indirect tank or combi function is not hot enough.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty DHW sensor or aquastat, Mixing valve set too low, Scale in indirect tank coil or plate heat exchanger, Priority control misconfigured

How to Fix / Troubleshooting

Safety first: Hot water can cause scalding. Use caution when testing temperatures and adjusting mixing valves.

  • Step 1 – Check DHW setpoint: On the boiler or indirect tank control, verify the domestic hot water temperature setpoint is correct (often 120–140°F, per local codes).
  • Step 2 – Inspect mixing valve: If a thermostatic mixing valve is installed, confirm its setting and that its hot and cold inlets are not reversed. Adjust slightly higher if safe and allowed.
  • Step 3 – Verify DHW sensor/aquastat: Ensure the DHW sensor is firmly inserted in the well on the indirect tank, or that the aquastat is properly strapped and insulated. Replace if it does not respond correctly.
  • Step 4 – Check boiler firing during DHW call: When hot water is used, the boiler should fire to its DHW setpoint. If not, the priority or DHW call wiring may be incorrect.
  • Step 5 – Descale heat exchanger (pro): On combi or indirect systems, scale buildup in the coil or plate heat exchanger can severely reduce output. A professional should perform a descaling procedure.

Note: Always follow local codes regarding maximum domestic hot water temperature to prevent scalding.

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Repair Difficulty

Hard 4/5

Required Part

DHW Temperature Sensor / Aquastat
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