Dishwasher shows E3 and stops; water inside may be cold and dishes are not clean or dry.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Turn off power at the breaker. Water inside may be hot; allow the unit to cool before working.
Step-by-step checks:
- Confirm water supply temperature: Run hot water at the kitchen sink until it is hot. Thor Kitchen dishwashers typically expect 120°F (about 49°C) inlet water.
- Visual inspection of heater: Remove the lower rack and inspect the exposed heating element (if present) for breaks, blisters, or heavy scale. Some models use an inline heater in the circulation pump assembly.
- Check wiring: Remove the toe-kick panel and inspect wiring harnesses to the heater and circulation pump for burns, loose connectors, or melted insulation.
- Run a test cycle: Restore power and start a short cycle. After 10–15 minutes, carefully open the door (pause cycle) and feel if the inner door and water are warm. If not, the heater circuit is likely not energizing.
- Advanced: With power off and unit pulled out, a technician can test the heater and NTC sensor resistance with a multimeter and replace the failed component.
Warning: Do not bypass safety thermostats or run the unit with exposed wiring; this is a fire and shock hazard.
Repair Difficulty
Required Part
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