Charger shows E05 and refuses to start; often associated with ground/earth issues.

Shock hazard: Earth leakage faults can be dangerous. Do not defeat or bypass any RCD/RCM protection.

• Step 1 – Try another vehicle: If possible, connect a different EV to the Shell Recharge unit. If E05 only appears with one vehicle, the fault may be in that vehicle’s onboard charger.
• Step 2 – Inspect connector for moisture: Check the Type 2 plug and socket for water, condensation, or dirt. Dry thoroughly with a clean, dry cloth. Do not use heat guns or hair dryers.
• Step 3 – Check earthing: Have a qualified electrician verify that the earth conductor is correctly connected at the charger and at the distribution board, and that earth resistance is within local code limits.
• Step 4 – Reset RCD/RCM: If your Shell Recharge model has a test/reset button for the internal RCD/RCM, follow the manual to test and reset it. Then attempt charging again.
• Step 5 – Persistent E05: If E05 occurs with multiple vehicles and after drying the connector, the internal RCD/RCM module or leakage detection circuit may be defective. Arrange professional service.