Freezer display shows E2 and may not defrost properly; frost buildup on evaporator cover or back wall.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Disconnect power before removing the evaporator cover or working near wiring. Beware of sharp metal fins on the evaporator.
Steps:
- Defrost access: Remove food from the freezer and take off the rear interior panel/evaporator cover (usually held by Phillips screws). If it is heavily iced, allow ice to melt with the unit unplugged; do not chip ice with sharp tools.
- Locate the evaporator thermistor: It is typically clipped to the evaporator tubing or mounted on the evaporator bracket with a small plastic clip.
- Inspect wiring: Look for brittle, cracked, or ice-damaged wires. Ensure the thermistor connector is fully seated and not corroded.
- Test the thermistor: At around 32°F (0°C), the NTC thermistor should read significantly higher resistance than at room temperature (often 15k–30kΩ depending on design). If it reads open or shorted, replace it.
- Replace the sensor: Install a new evaporator temperature sensor (thermistor), clipping it securely to the same location on the evaporator tubing. Route the harness away from sharp fins and moving parts.
- Reassemble and test: Reinstall the evaporator cover, restore power, and monitor for return of E2. If the error persists with a new sensor and good wiring, the main control board is likely faulty.
Note: Persistent frost buildup after repair may indicate a separate defrost system issue (heater or defrost thermostat).
Repair Difficulty
Required Part
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