Freezer has a strong chemical, plastic, or burning smell.

Safety first: If you smell burning plastic or see smoke, unplug the freezer immediately and do not continue to operate it.

• Step 1 – Inspect rear compartment: With power disconnected, remove the rear lower panel and look for burned wiring, melted plastic, or discoloration around the compressor and fan.
• Step 2 – Clean coils: If the smell is more like hot dust, clean the condenser coils thoroughly and allow the unit to run for several hours; the smell may dissipate.
• Step 3 – Check interior: Remove the rear interior panel and inspect the defrost heater area for plastic items or packaging that may have fallen onto the heater.

Any evidence of burned wiring or components requires professional service before the freezer is used again.