Freezer displays E2 and temperature fluctuates or unit runs continuously without reaching set temperature.

Safety warning: Disconnect the freezer from mains power before removing any internal panels. Evaporator fins are sharp; wear cut‑resistant gloves.

Steps to diagnose and fix E2 (evaporator sensor):

• 1. Access the evaporator compartment: Empty the freezer section as needed. Remove baskets and the rear inner panel (usually held by screws or clips). If there is heavy ice, allow it to defrost first to avoid breaking plastic parts.
• 2. Locate the evaporator sensor: On New World freezers, the evaporator NTC is typically clipped to the evaporator tubing or embedded in a small plastic housing attached to the coil, with two wires leading out.
• 3. Visual inspection: Check that the sensor is firmly attached to the coil and not hanging loose. Inspect the wiring for nicks, breaks, or signs of rubbing against metal. Ensure the connector at the evaporator harness and at the main PCB is fully seated.
• 4. Electrical test: With the freezer unplugged, disconnect the sensor and measure its resistance. Compare to the expected NTC value at the approximate evaporator temperature (often similar range to cabinet sensor). An open circuit or short indicates a failed sensor.
• 5. Reposition or replace: If the sensor has come away from the coil, reclip it securely so it senses coil temperature correctly. If resistance is out of spec, replace with a New World evaporator NTC sensor compatible with your model.
• 6. Reassemble and test: Refit the evaporator cover, ensuring no wires are trapped. Restore power and monitor if E2 clears and the freezer cycles normally.
• 7. PCB diagnosis: If a known‑good sensor still triggers E2, the main control PCB may be misreading the sensor. This typically requires PCB replacement and is best handled by a technician.

Note: Do not puncture or bend the evaporator tubing; this can release refrigerant and render the freezer non‑repairable without specialist tools.