Freezer displays E3 and may not defrost properly, leading to ice buildup on the evaporator and reduced cooling.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Disconnect mains power before accessing the evaporator or wiring. Avoid using sharp tools to remove ice.
- 1. Access evaporator area: Remove freezer drawers and the rear inner panel to expose the evaporator and defrost components.
- 2. Identify defrost sensor and fuse: On many SMEG freezers, the defrost sensor and/or thermal fuse is clipped to the evaporator tubing or attached to the wiring harness near the heater.
- 3. Inspect for damage: Look for burnt, cracked, or swollen components, and check for signs of overheating around the heater and wiring.
- 4. Test continuity: With the appliance unplugged, disconnect the defrost sensor/thermal fuse and check continuity with a multimeter. An open reading on a thermal fuse indicates it has blown and must be replaced; an NTC sensor should show a resistance value, not OL.
- 5. Replace faulty parts: Install the correct SMEG replacement sensor or thermal fuse. Do not bypass a blown thermal fuse; it is a safety device. Secure new components in the same position as the originals.
- 6. Check wiring harness: Inspect the harness from the evaporator area to the main PCB for pinched or broken wires and repair or replace as needed.
- 7. Reassemble and test: Refit panels, restore power, and monitor operation over 24 hours to ensure proper defrosting and that E3 does not return.
Warning: If the thermal fuse has blown, also verify that the defrost heater is not shorted or overheating; a technician may be required for full diagnosis.
Repair Difficulty
Required Part
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