LED flashes code 14; furnace locks out after failed ignition attempts, may retry after an hour.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Turn off power and gas before removing burner or ignition components. Do not repeatedly reset a furnace that fails to ignite; unburned gas can accumulate.
Steps:
- Verify gas supply: Ensure the manual gas shutoff valve near the furnace is parallel to the pipe (open). Confirm gas service to the home is active.
- Observe ignition sequence: With the blower door in place and power on, call for heat and watch through the sight glass: inducer starts → ignitor glows → gas valve clicks → burners light. Note at which step it fails.
- Inspect hot surface ignitor: Turn off power and gas. Remove the ignitor (typically mounted on the burner assembly). Check for cracks or white chalky buildup. Do not touch the element with bare fingers.
- Test ignitor resistance: Using a multimeter, measure resistance across the ignitor leads. Typical Comfortmaker silicon nitride ignitors read 40–200 ohms. Infinite or zero ohms indicates failure.
- Clean flame sensor: Remove the flame sensor rod (usually a single rod near the burner). Gently clean with fine steel wool or emery cloth until shiny. Reinstall firmly.
- Check gas valve wiring: Inspect the harness from the control board (e.g., HK42FZ series) to the gas valve for loose or damaged wires.
When to call a technician: If the ignitor tests good but there is no gas flow, or if the gas valve is suspected faulty, a licensed technician should test gas pressures and replace the valve if needed.
Repair Difficulty
Required Part
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