F13
Ideal Condensate Drain / Trap Fault

Furnace displays F13, runs briefly then shuts down, may be associated with condensate issues on condensing Ideal models

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Blocked condensate trap, frozen or blocked condensate pipe, incorrectly installed condensate hose, faulty condensate level sensor (if fitted)

How to Fix / Troubleshooting

Safety: Turn off power before working on condensate components. Condensate is mildly acidic; wear gloves and eye protection.

Steps:

  • Inspect condensate pipe: Follow the plastic condensate pipe from the furnace to the drain. Check for kinks, sags, or external blockages. In cold weather, look for freezing at external terminations.
  • Clean the trap: Remove the condensate trap from the Ideal furnace (note hose positions). Flush thoroughly with warm water until clear. Reassemble, ensuring all seals are tight.
  • Check internal hoses: Ensure all condensate hoses inside the furnace slope downward with no dips that can hold water and cause back-up.
  • Test operation: Restore power and run the furnace. Observe for proper drainage and absence of gurgling or overflow.
  • If F13 persists: A faulty condensate sensor or internal blockage in the heat exchanger drain may require professional service.
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Repair Difficulty

Medium 3/5

Required Part

Condensate Trap
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