E15
Napoleon
Flame Sense Polarity / Microamp Signal Fault
Furnace displays E15; burners ignite but shut off quickly; may indicate improper flame sensing or polarity
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Reversed line polarity affecting flame sensing, Poor furnace ground, Dirty or mispositioned flame sensor, Faulty control board flame sense circuit
How to Fix / Troubleshooting
Safety first: Turn off power before working on wiring or flame sensor.
- Clean and reposition flame sensor: Remove the flame sensor, clean the rod with fine abrasive pad, and ensure it is reinstalled so that it is fully engulfed by the burner flame.
- Check ground and polarity: Confirm that the furnace chassis is solidly grounded and that hot/neutral are correctly wired (see E10 procedure). Flame sensing relies on proper grounding.
- Inspect burner ground: Ensure the burner rack has a good metal-to-metal connection to the furnace chassis. Remove rust or paint under mounting screws if necessary.
- Measure flame signal (advanced): Using a meter capable of microamp DC, connect in series with the flame sensor lead and measure during burner operation. Napoleon controls typically require a minimum flame signal (e.g., >1–2 µA). If low, improve grounding and sensor position.
- When to replace: If proper flame signal cannot be achieved despite clean sensor and good ground, the control board flame sense circuit may be defective and require replacement.
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Repair Difficulty
Hard
4/5
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