24
Payne Secondary (24V) Fuse Open / Low-Voltage Short

Status LED flashes code 24 (two short, four long). Furnace does not respond to thermostat; no inducer or blower operation.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Blown 3–5A automotive-style fuse on control board, shorted thermostat wire, shorted humidifier or A/C contactor wiring, miswired external accessory

How to Fix / Troubleshooting

Safety first: Turn off power before replacing fuses or inspecting wiring. Do not bypass the fuse with foil or a larger fuse.

  • Locate and inspect the fuse: Remove the blower door and find the small automotive-style blade fuse on the Payne control board. If it appears melted or open, it is blown.
  • Check for shorts: Before replacing the fuse, inspect all low-voltage wiring (R, W, Y, G, C) for bare copper touching metal or other wires. Pay special attention where wires pass through sheet metal.
  • Disconnect external loads: Temporarily disconnect thermostat wires at the furnace (label them first). Install a new fuse of the same rating (usually 3A or 5A). Restore power. If the fuse holds with thermostat disconnected, the short is in the thermostat cable or thermostat.
  • Reconnect circuits one by one: Reconnect R and C, then W, Y, G individually to identify which circuit blows the fuse.
  • Repair damaged wiring: Replace or splice any damaged thermostat cable using proper wire nuts and electrical tape. Secure wires away from sharp edges.
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Repair Difficulty

Medium 3/5

Required Part

Control Board Low-Voltage Fuse
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