E2
Insignia
Evaporator Coil Temperature Sensor Failure
Dehumidifier stops and displays E2 on the control panel
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed evaporator thermistor on the coil, Sensor wiring pinched or broken during coil icing or cleaning, Loose or oxidized sensor connector at main PCB
How to Fix / Troubleshooting
Safety: Unplug the unit before opening any panels. Coil fins are sharp; wear gloves.
Steps:
- Reset attempt: Unplug for 5–10 minutes, then plug back in. If E2 returns immediately, proceed with inspection.
- Access the evaporator: Remove the water bucket and front grille. Take out screws holding the front or rear housing to expose the evaporator coil (the cold aluminum fins).
- Locate the coil sensor: Find the small thermistor clipped or taped directly to the evaporator tubing or fins. It usually has two thin wires leading back to the control board.
- Inspect wiring: Look for crushed, cut, or pulled wires, especially where they pass through metal brackets. Repair minor insulation damage with high-quality electrical tape; replace the sensor if conductors are broken.
- Check the connector: Follow the sensor wires to the control board and reseat the plug. Ensure no pins are bent or corroded.
- Test the thermistor: With the unit unplugged, disconnect the sensor and measure resistance. Compare to the service spec for your Insignia model. A reading of infinite (open) or near 0 ohms (short) indicates a bad sensor.
- Replace sensor: Install an Insignia-compatible evaporator temperature sensor. Clip or tape it firmly to the same coil location to ensure proper temperature sensing.
- Reassemble: Refit all covers and the bucket, then power on and confirm the E2 code is gone and the unit runs through a full cycle.
Note: If E2 persists with a known-good sensor, the main control board may have a defective sensor input circuit.
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Repair Difficulty
Medium
3/5
Required Part
Evaporator Temperature Sensor (Thermistor)
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