Microwave displays E2 and stops heating shortly after starting.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety warning: Unplug the microwave before removing any panels. Internal components can store dangerous voltage; do not touch the high-voltage section.
Basic checks:
- Allow cooling: If the unit has been used heavily, let it cool for 30–60 minutes, then plug back in and test. Some Commercial Chef models will show E2 if the cavity overheats.
- Check vents: Ensure the top, sides, and rear vents are not blocked by cabinets, walls, or items stacked on top. Poor ventilation can cause overheat errors.
- Clean interior: Heavy food splatter can cause hot spots. Wipe the interior walls and ceiling with a mild detergent and water, then dry thoroughly.
Advanced checks (experienced DIYers):
- Remove the outer cabinet and locate the cavity temperature sensor/thermistor (usually clipped to the top or side of the cavity, with two small wires).
- Disconnect the sensor and measure resistance with a multimeter. Compare to the service manual spec (commonly 10–100 kΩ at room temperature). A reading of 0 Ω (short) or infinite (open) indicates a bad sensor.
- Inspect the wiring harness from the sensor to the control board for pinched or burned wires.
- Replace the sensor if out of spec, reassemble, and test.
Note: If the sensor and wiring are good, the control board's temperature circuit may be defective and should be replaced by a professional.
Repair Difficulty
Required Part
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