Microwave stops mid-cycle and shows E4; may occur more often on grill or convection modes (if equipped).
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety warning: Disconnect power before opening the cabinet. Internal components can be hazardous.
Steps:
- 1. Allow cooling: Leave the door open and let the microwave cool for at least 30 minutes. Try a short cook cycle. If E4 appears only after extended use, overheating is likely.
- 2. Check installation clearance: Ensure the microwave is not built into a tight cabinet unless it is a built-in model designed for that purpose. Follow Morphy Richards spacing guidelines.
- 3. Inspect vents: Clean dust and grease from the top and rear vents. For grill/convection models, clean the grill element area and fan cover.
- 4. Access thermal cut-out: With the unit unplugged and cover removed, locate the cavity thermal cut-out (often mounted on the top of the cavity or near the grill element). Inspect for discoloration or loose mounting.
- 5. Test continuity: Use a multimeter to check the thermal cut-out. Replace it if it reads open circuit and does not reset when cool.
- 6. Check convection fan (if present): Spin the convection fan by hand and check for free movement. If stiff, noisy, or not running during convection/grill modes, replace the convection fan motor.
After repair: Reassemble, plug in, and test on a low-power setting first, then grill or convection. If E4 persists, the control PCB temperature monitoring circuit may be defective.
Repair Difficulty
Required Part
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