Microwave stops heating shortly after start; display shows E02 and may beep repeatedly.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the microwave. Internal components can store high voltage; do not touch the capacitor or high-voltage wiring. If the unit smells burnt or shows signs of melting, discontinue use and call a technician.
Basic user checks:
- 1. Check ventilation: Ensure the rear, sides, and top vents are not blocked by cabinets, walls, or items stored on top. Westinghouse microwaves typically require several inches of clearance around vents.
- 2. Clean intake and exhaust grills: Use a vacuum with a brush attachment to remove dust and grease from the vents. Grease buildup can cause overheating.
- 3. Test with a water load: Place a large microwave-safe mug of water inside and run on HIGH for 2–3 minutes. If E02 appears quickly, the cooling system may not be working.
Advanced checks (technician recommended):
- 4. Inspect cooling fan: With the cover removed (by a qualified person), verify the fan motor spins freely and runs when the unit is started. Replace the fan motor if seized or not powered.
- 5. Test thermal cutouts/fuses: Locate the cavity thermal fuse and magnetron thermal cutout on the cavity and magnetron. Test for continuity with a multimeter. Replace any open (blown) device with the correct Westinghouse-rated part.
If the unit repeatedly overheats or blows thermal devices, there may be a deeper issue with the magnetron or control board; professional diagnosis is advised.
Repair Difficulty
Required Part
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