Food is consistently overcooked or scorched on the bottom while the top remains undercooked.

Safety: Allow the cooker to cool before handling the inner pot or heating plate.

• Inspect inner pot: Check for warping or a domed base. Replace the pot if it does not sit flat on a countertop.
• Stir and deglaze: For sautéing, stir frequently and deglaze the pot with liquid before switching to pressure mode to prevent stuck-on food from burning.
• Sensor and board check: If scorching occurs even with adequate liquid and a good pot, test the bottom NTC sensor and inspect the control board for signs of damage. Replace faulty parts.
• Use lower settings: Use lower temperature or pressure settings for delicate foods and avoid using high-heat sauté for extended periods.