Rice or food is consistently overcooked, scorched at the bottom, or burns even when following Aroma recipes.

Safety first: Unplug and cool the unit before inspection.

• Verify measurements: Confirm you are using the correct water-to-rice ratio recommended by Aroma and not exceeding the max fill line.
• Inspect inner pot: Check for worn or scratched nonstick coating. Replace the inner pot if the coating is badly damaged.
• Clean sensor area: Clean the heating plate and ensure no residue is insulating the sensor area.
• Check sensor mounting: From the underside, verify that the bottom sensor is firmly attached to the plate. Reseat or reclip if loose.
• Test different modes: Try a different cooking mode (e.g., White Rice vs. Brown Rice). If all modes overcook, the sensor or control board may be out of calibration and require replacement.