Crock-Pot
Overheating / Temperature Overshoot
Unit overheats in slow cook mode; food burns around edges even on LOW setting.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Shorted or out-of-spec temperature sensor, Control board not cycling heater correctly, Inner pot not seated causing sensor misread
How to Fix / Troubleshooting
Safety first: Unplug the cooker and allow it to cool fully before inspection.
- Verify settings: Confirm you are using the correct mode (Slow Cook LOW) and not a higher-temperature mode like Sauté or Pressure Cook.
- Check pot seating: Ensure the inner pot is fully inserted and level. Remove any debris under the pot that could lift it off the sensor area.
- Water-only test: Fill the pot with water and run Slow Cook LOW for 2 hours. Measure water temperature; it should be within the range specified in the manual (typically around 85–95°C / 185–203°F).
- Inspect sensor mount: From the base, confirm the sensor is firmly pressed against the heating plate and not bent away.
- Replacement: If temperatures are significantly above spec, replace the main temperature sensor (NTC). If overheating persists, the main control board is likely faulty and should be replaced.
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Repair Difficulty
Medium
3/5
Required Part
Main Temperature Sensor (NTC) Assembly
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