Inner pot contents burn or stick to the bottom frequently, even on normal recipes.

Safety first: Unplug and allow the cooker to cool before handling the inner pot.

User checks:

• Ensure you are using enough liquid for the selected program; pressure and rice modes require minimum liquid levels.
• Use appropriate modes (e.g., avoid using sauté for long unattended cooking).

Hardware checks:

• Inspect the inner pot's non-stick coating; if heavily scratched or peeling, replace the pot.
• Check that the pot bottom is flat and makes full contact with the heating plate.
• Clean the heating plate to remove burnt residue that can cause hot spots.

Resolution: If burning persists with a new pot and proper usage, the bottom temperature sensor or control board may be misregulating heat and should be tested by a technician.