Multicooker displays E2 and refuses to start or stops shortly after heating begins.

Safety first: Disconnect the appliance from the mains and allow it to cool fully. Do not touch the heating plate while hot.

Steps to diagnose:

• Visual inspection: Remove the inner pot and inspect the heating plate and center sensor area. Look for burnt insulation, melted plastic, or signs of liquid ingress around the sensor.
• Access the base: Remove the bottom cover. Trace the two thin wires from the heating plate sensor to the control PCB. Check for crushed or bare sections where the insulation has worn through and may be touching the metal chassis.
• Measure resistance: With a multimeter, measure resistance across the sensor leads. A reading close to 0 Ω indicates a shorted sensor. Compare with expected room-temperature range (typically several kΩ).
• Clean and dry: If you see moisture or food residue on the PCB or connectors, gently clean with isopropyl alcohol and a soft brush, then allow to dry completely before reassembly.
• Replace faulty sensor or wiring: If the sensor is shorted or the wires are damaged, replace the NTC sensor assembly with a Morphy Richards-compatible part and re-route the harness away from sharp edges and hot spots.

Warning: Persistent E2 after sensor replacement may indicate a damaged control PCB; further repair should be done by a qualified technician.