Display shows E2 and the cooker will not start or stops heating mid-cycle, often during sauté or high-temperature modes.

Safety first: Disconnect the multicooker from the outlet and allow it to cool fully before inspection.

• Clean the heating plate: Remove the inner pot and inspect the heating plate and center sensor area. If there is burnt-on food, oil, or liquid residue, gently clean it with a damp cloth and mild detergent. Dry thoroughly.
• Check the inner pot: Place the pot on a flat surface and verify that the bottom is not warped or dented. A warped pot can cause hot spots and trigger E2. Replace the pot if it rocks or does not sit flat.
• Avoid dry heating: Ensure there is sufficient liquid or food in the pot when using high-heat modes. Running the cooker nearly empty can cause rapid overheating and E2 errors.
• Internal inspection (advanced): If E2 appears immediately on power-up, remove the bottom cover (with power unplugged) and inspect the NTC sensor wiring for melted insulation or shorted leads. Separate any wires that are touching metal and reseat the connector on the control board.
• Test with water: After cleaning and inspection, fill the pot with 2–3 cups of water and run a basic cook or steam program. If E2 reappears quickly, the sensor or control board may be defective and require replacement.

Warning: Do not bypass or jumper the temperature sensor; this is a critical safety device. If the sensor appears damaged or the error persists, seek professional service.