Food is burning or sticking heavily to the bottom of the inner pot, especially in rice or sauté modes.

Safety first: Turn off the cooker and allow it to cool before cleaning burnt-on food.

• Adjust recipes: Increase liquid content and stir more frequently in sauté or fry modes. Avoid leaving starchy foods unattended on high heat.
• Inspect inner pot: Check for scratches, peeling non-stick coating, or warping. Replace the pot if damaged.
• Clean heating plate: Remove any burnt residue from the heating plate under the pot to ensure even contact.
• Use appropriate mode: Use dedicated rice or slow cook programs instead of high-temperature modes for delicate foods.

If burning occurs even with adequate liquid and a good pot, the temperature sensor or control PCB may be faulty and should be checked by a technician.