Food has a bitter, sooty taste and black residue

Safety first: Allow the grill to cool before cleaning.

• Clean firepot and cook box: Remove ash and soot buildup from the firepot and interior surfaces.
• Use proper pellets: Only use food-grade hardwood pellets recommended for Broil King pellet grills. Avoid heating pellets or pellets with binders.
• Improve airflow: Ensure the combustion fan and exhaust are clean and unobstructed.
• Operate at proper temps: Avoid running at extremely low temperatures for long periods if the grill struggles to maintain clean combustion. Periodically run at a higher temperature to burn off deposits.