Excessive white smoke during startup and cooking, with poor flame quality.

Safety first: Operate the grill outdoors in a well-ventilated area. Avoid breathing heavy smoke.

• Check pellets: Discard any damp or disintegrating pellets and refill with dry pellets.
• Clean firepot: Remove ash and excess pellets to allow proper airflow.
• Inspect fan and vents: Clean the combustion fan blades and ensure intake and exhaust are unobstructed.
• Run at higher temp briefly: After cleaning, run the grill at a higher temperature (e.g., 350–400°F) for 15–20 minutes to burn off residual moisture.