Napoleon Incomplete Combustion

Excessive white smoke and strong raw smoke smell during cook

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Possible Causes

Overfilled fire pot, Restricted airflow, Wet pellets, Fan running too slowly

How to Fix / Troubleshooting

Safety first: If smoke is backing up into the hopper or out of seams, turn OFF and unplug the grill. Allow it to cool before opening.

Steps:

  • Clean fire pot: Remove excess pellets and ash. The pot should have clear air holes and not be heaped with fuel.
  • Check fan operation: Confirm the combustion fan runs continuously during cook. Clean blades and replace the motor if weak.
  • Use dry pellets: Replace any suspect pellets with a fresh, dry supply.
  • Ventilation: Ensure the chimney cap (if equipped) is properly adjusted and not fully closed.
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Repair Difficulty

Easy 2/5

Required Part

Fire Pot
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