LO
Recteq Low Temperature / Flame-Out Condition

Display shows LO or low temperature warning; grill fails to reach set temperature and may shut down.

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Possible Causes

Insufficient pellet feed to firepot, Wet or poor-quality pellets, Excessive wind or cold ambient conditions affecting combustion

How to Fix / Troubleshooting

Safety first: If the grill has flamed out, there may be unburned pellets in the firepot. Unplug the grill and allow it to cool before relighting.

Steps to resolve LO / flame-out:

  • Check pellet level and quality: Ensure the hopper has enough pellets. Inspect for moisture; discard any swollen or crumbly pellets and refill with fresh, dry hardwood pellets.
  • Clean the firepot: Remove grates, drip pan, and heat deflector. Vacuum ash and unburned pellets from the firepot and surrounding area. A clogged firepot can smother the flame.
  • Verify auger operation: With the grill empty and cool, start a feed test (if available) or a low-temp cook. Observe through the firepot or hopper that pellets are feeding consistently.
  • Check combustion fan: Confirm that the fan is running during operation. Weak or no airflow can cause low temperature and flame-out.
  • Wind and weather: In high wind or very cold weather, use a grill cover or windbreak and allow extra preheat time. Avoid opening the lid frequently during startup.
  • Restart safely: After cleaning and verifying feed and airflow, restart the grill following Recteq's standard ignition procedure. Monitor until stable flame and temperature are achieved.

Note: Persistent LO errors with good pellets and a clean firepot may indicate an auger motor, fan, or controller issue that requires further diagnosis.

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Repair Difficulty

Easy 2/5

Required Part

Auger Motor
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