Strong chemical or plastic smell during operation, not typical wood smoke aroma.

Safety first: If you smell burning plastic or chemicals, turn OFF and unplug the grill. Allow it to cool and ventilate the area.

Steps to eliminate odors:

• 1. Inspect interior: Look for any plastic parts, packaging, or foreign objects that may have been left inside and remove them.
• 2. Check wiring and components: Inspect visible wiring and components for signs of melting or burning. Replace any damaged parts.
• 3. Perform a burn-off: After cleaning, run the grill empty at a medium-high temperature for 30–45 minutes using clean pellets to burn off residual oils or cleaners.
• 4. Use only approved cleaners: Clean interior surfaces with mild, food-safe degreasers and rinse thoroughly.