Ash blowing onto food or accumulating heavily on grates

Safety first: Allow the grill to cool before cleaning ash or adjusting internal components.

• Clean firepot and chamber: Vacuum ash from the firepot and bottom of the cook chamber regularly.
• Verify diffuser placement: Ensure the heat diffuser plate is correctly installed to shield food from direct ash movement.
• Use higher-quality pellets: Switch to pellets known for lower ash production.
• Check fan control: If the fan appears to run at unusually high speed continuously, the controller may be overdriving it and could require service.