Grill produces excessive white smoke and sooty residue on food

Safety first: Operate the grill outdoors in a well-ventilated area. Avoid breathing heavy smoke.

• Change pellets: Empty the hopper and refill with fresh, dry, premium hardwood pellets.
• Clean firepot: Remove ash and excess pellets from the firepot to prevent smoldering piles.
• Verify fan operation: Confirm the combustion fan runs continuously and at full speed during operation. Replace if weak.
• Check air inlets: Inspect and clean any air intake openings to ensure they are not blocked by grease or debris.
• Avoid frequent lid opening: Allow the grill to stabilize after startup; frequent lid openings can disrupt combustion and create white smoke.