E2
Etna
Cooktop Zone Overtemperature Protection
Induction or ceramic Etna cooktop shows E2 and shuts down the affected zone.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Blocked ventilation openings, Overheated cookware or empty pan left on high power, Faulty NTC temperature sensor on glass, Defective power module overheating
How to Fix / Troubleshooting
Safety: Turn off the cooktop and allow it to cool completely before touching any components.
- Remove cookware: Take the pan off the affected zone and let the glass cool until the residual heat indicator turns off.
- Check ventilation: Ensure there is adequate clearance under the cooktop (as per Etna installation manual). Clear dust, grease, or obstructions from intake and exhaust vents.
- Avoid empty-pan heating: Do not run an empty pan on boost or high power; this can trigger E2.
- Reset power: Switch off the circuit breaker for 1 minute, then restore power and test the zone at low power.
- If E2 returns quickly: The NTC sensor or power module heat sink sensor may be faulty. These are mounted on or near the induction coil and heat sink and typically require module replacement.
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Repair Difficulty
Medium
3/5
Required Part
Temperature Sensor NTC
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