Display shows CC; refrigerator or freezer temperature is too warm; food may be soft or thawing.

Safety first: Unplug the refrigerator before cleaning coils or accessing fans. Do not attempt sealed system repairs (refrigerant) unless you are EPA-certified; this requires a professional.

Step 1 – Check door usage and loading:

• Ensure doors are not being left open for extended periods.
• Verify the unit is not overloaded with warm food, which can temporarily raise temperatures.
• Allow 24 hours after large grocery loads for temperatures to stabilize.

Step 2 – Clean the condenser coils:

• Pull the refrigerator away from the wall carefully, protecting the floor and water line.
• Remove the lower rear access panel if present.
• Use a coil brush and vacuum to remove dust and pet hair from the condenser coils and surrounding area.
• Ensure the area around the refrigerator has adequate ventilation.

Step 3 – Check the condenser fan:

• With the rear panel removed, plug the unit back in briefly.
• When the compressor runs, the condenser fan motor should also run and blow air across the coils.
• If the fan is not running, spins slowly, or is noisy, unplug the unit and inspect for obstructions. Replace the fan motor if defective.

Step 4 – Check the evaporator fan(s):

• Open the freezer and listen for the evaporator fan when the compressor is running and the door switch is held closed.
• If no fan noise is heard, remove the interior rear panel and inspect the fan for ice blockage or failure.
• Replace the evaporator fan motor if it does not run freely or fails under power.

Step 5 – Evaluate for sealed system issues:

• If fans and coils are clean and operating but cooling is still poor, look for signs of only partial frost on the evaporator coil (requires panel removal).
• A small patch of frost instead of an even frost pattern often indicates low refrigerant or a sealed system restriction.

When to call a technician: Any suspected sealed system problem (low refrigerant, compressor failure, capillary tube restriction) must be handled by a certified refrigeration technician. If CC persists after cleaning coils and verifying fans, schedule service.