E004
Ambrogio Tilt Sensor Triggered / Excessive Incline

Robot stops with E004 during operation, especially on slopes or uneven ground

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Robot operating on slope beyond specification, Tilt sensor overly sensitive or damaged, Chassis deformation affecting tilt angle, Loose tilt sensor mounting

How to Fix / Troubleshooting

Safety first: Turn OFF the robot before moving it.

  • Move to flat area: Carry the robot to a flat, stable surface and restart it. If E004 clears, the previous area may be too steep or uneven for safe operation.
  • Check maximum slope: Verify your Ambrogio model's maximum slope rating in the manual (often 35–45%). Adjust the working area or perimeter wire to exclude steeper zones.
  • Inspect tilt sensor mount: If you are comfortable opening the robot, locate the tilt sensor module (often a small PCB or sealed sensor fixed to the chassis). Ensure it is firmly mounted and not loose or hanging.
  • Check for chassis damage: Look for bent frame parts or broken supports that could cause the robot to sit at an angle even on flat ground.
  • If E004 appears on flat ground: The tilt sensor may be faulty and should be replaced with an Ambrogio-compatible tilt sensor module.
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Repair Difficulty

Medium 3/5

Required Part

Tilt Sensor Module
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