Robot displays F14 and may not start, often after a drop or impact.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Damaged accelerometer on PCB, Shock from being dropped, Loose internal connector, Firmware calibration error

Safety first: Do not operate a robot that has suffered a significant fall until inspected.

Power reset: Turn the robot OFF for 2 minutes, then back ON on a flat, level surface.
Visual inspection: Check the housing for cracks or signs of impact. If the casing is damaged, internal components may also be compromised.
Test basic movement: Start a short clean in an open area. If F14 appears immediately, the internal sensor is likely damaged.

Internal accelerometer replacement requires main board service; contact Dyson support.

Professional Required 5/5

Main control board (accelerometer circuit)

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