E13
Kyvol Gyroscope / Orientation Sensor Error

Robot vacuum displays E13 and stops, often when starting a cleaning cycle.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Robot picked up or moved during startup, Internal gyroscope calibration failure, Loose IMU (inertial measurement unit) connector, Faulty gyroscope chip on main board

How to Fix / Troubleshooting

Safety: Keep the robot on a flat, stable surface during tests.

  • 1. Reboot and keep still:
    • Turn the robot OFF, wait 30 seconds, then turn it ON.
    • Place it on a flat floor and do not move it while it initializes.
  • 2. Start cleaning:
    • Begin a cleaning cycle and avoid lifting or rotating the robot for the first minute.
  • 3. App calibration (if available):
    • Open the Kyvol app and check for any sensor calibration or reset options.
    • Follow on-screen instructions.
  • 4. Internal check (advanced):
    • Open the housing and verify the IMU/gyroscope board connector is secure on the main board.
  • 5. If E13 persists:
    • The gyroscope or main board is likely defective and may require replacement by a technician.
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Repair Difficulty

Hard 4/5

Required Part

Main Control Board
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