Safety first: Ensure the dock is on a flat, hard surface.

Step 1 – Reposition dock: Place the dock against a straight wall with at least 1 meter of clearance on each side and 2 meters in front.
Step 2 – Clean dock and robot sensors: Wipe the IR windows on the dock and the front of the robot.
Step 3 – Avoid tight spaces: Do not place the dock behind furniture or in narrow alcoves.
Step 4 – Test homing: Start the robot near the dock and press Home. Observe its ability to locate and dock.

Robot vacuum frequently fails to return to the charging dock and dies on the floor

Possible Causes