Roborock robot vacuum announces “Error 14” / “Laser distance sensor error” and cannot start mapping.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Power off the robot and avoid looking directly into the LDS laser aperture.
Step-by-step:
- Check for physical damage: Inspect the LDS turret for cracks, dents, or signs of impact.
- Clean around turret: Use a soft cloth to clean the turret window and remove dust from the gap.
- Power cycle: Turn the robot off for 1–2 minutes, then back on. Listen for a faint whirring sound from the turret when it starts; this indicates the motor is spinning.
If the turret does not spin or the error persists: The LDS module or its motor is likely defective. Replacement requires opening the top cover, disconnecting the LDS cable, and installing a new module. This is an advanced repair; professional service is recommended.
Repair Difficulty
Required Part
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