Robot reports E17 and may not map or navigate correctly

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

LIDAR turret blocked by dust or objects, LIDAR window dirty or scratched, LIDAR motor not spinning, Faulty LIDAR sensor module

Safety: Turn the robot OFF.

Inspect LIDAR turret: On mapping models, locate the raised round turret on top. Ensure nothing is placed on top of it.
Clean LIDAR window: Gently wipe the clear plastic window around the turret with a soft, dry cloth.
Check for rotation: Power the robot ON and start a cleaning cycle while observing the turret; it should rotate smoothly. If it does not move, stop the robot.

If E17 persists and the turret does not spin or mapping fails, the LIDAR module likely needs replacement.

Professional Required 5/5

LIDAR Sensor Module

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