Robot reports E7; often associated with navigation failure or spinning in place.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Turn off the robot and place it on a level surface.
Reset and recalibrate:
- Perform a full power cycle: switch the robot off, wait 2 minutes, then switch it back on.
- Check the Tesvor app for any available sensor calibration or factory reset function and follow the on-screen instructions, ensuring the robot is on a flat, stable floor during calibration.
Environmental checks:
- Ensure the robot is not stored near strong magnets, subwoofers, or metal structures that can affect sensors.
- Check for signs of impact damage (cracks, dents) that may have affected internal sensors.
If E7 persists after reset: The internal IMU/gyroscope module or main board may be faulty. These components are soldered and not user-serviceable. Contact Tesvor support for board replacement options.
Repair Difficulty
Required Part
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