C14
Wyze Motor Overcurrent Protection Triggered

Wyze robot vacuum shows C14 and stops; often associated with overcurrent or overload protection.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Brush or wheel jam causing high current draw, Shorted motor winding, Faulty motor driver on main board, Obstruction in suction fan

How to Fix / Troubleshooting

Safety first: Turn off the robot and remove it from the dock immediately to prevent further damage.

  • Inspect moving parts: Check main brush, side brush, drive wheels, and front caster for jams or heavy resistance. Remove all hair and debris.
  • Check for overheating: If the robot feels unusually hot, allow it to cool for at least 30 minutes before further testing.
  • Restart and test briefly: After cleaning and cooling, power on the robot and start a short cleaning cycle in an open area. If C14 reappears quickly, stop using the robot.
  • Do not repeatedly reset: Repeatedly forcing operation with an overcurrent fault can permanently damage the main board.
  • Seek service: A persistent C14 usually indicates a failing motor (brush, wheel, or fan) or a damaged motor driver on the main board. Component-level diagnosis and replacement should be done by Wyze support or a qualified technician.
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Repair Difficulty

Professional Required 5/5

Required Part

Wyze Main Control Board
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