E05
Mysa Load Relay / Triac Failure or Overload

Thermostat displays E05 and will not control the heater; may show a warning about load or relay.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Heater load exceeds Mysa’s rated amperage, Shorted heater element causing overcurrent, Failed solid-state relay (triac) on the thermostat output stage

How to Fix / Troubleshooting

Safety first: Turn OFF the breaker and verify power is off before working on wiring. Overcurrent conditions can cause fire risk.

Steps to resolve:

  • Confirm heater load rating: Check the wattage and voltage of the connected baseboard or in-floor heater. Calculate current (I = P/V) and ensure it does not exceed the thermostat’s maximum rated amperage.
  • Inspect heater circuit: Look for obvious shorts, damaged heater wiring, or burnt connections at junction boxes and heater terminals.
  • Check thermostat terminals: With power OFF, remove the thermostat and inspect the LOAD terminals for discoloration, melting, or burnt smell indicating relay/triac damage.
  • Test with a smaller known-good load: If possible, temporarily connect the thermostat to a smaller heater within spec to see if E05 clears. If it still shows E05, the internal relay/triac is likely damaged.

If the heater load is within spec and wiring is sound but E05 persists, the output stage (solid-state relay/triac) on the main board has likely failed. Replace the thermostat and correct any overload conditions before powering up.

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Repair Difficulty

Hard 4/5

Required Part

Output Triac / Solid-State Relay Assembly
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