E14
Pramac Frequency Out of Range

Generator displays E14 and stops after running for a short time

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Engine speed instability, Faulty governor actuator, Incorrect frequency setting in controller, AVR or alternator issues affecting speed feedback

How to Fix / Troubleshooting

Safety first: Isolate the generator from the load. Disable AUTO mode before making adjustments.

  • Check engine speed: Use a frequency meter or multimeter with Hz function on the generator output. For 50 Hz models, speed should be ~1500 or 3000 RPM; for 60 Hz, ~1800 or 3600 RPM depending on design.
  • Inspect governor actuator: On electronic-governed engines, check the actuator linkage for binding. Listen for hunting or surging. Loose linkages can cause unstable frequency.
  • Controller settings: Verify that the nominal frequency and speed parameters in the Pramac controller match the generator rating plate.
  • Professional adjustment: Fine-tuning governor gain and stability usually requires a technician with the proper tools. Avoid random adjustments that can worsen instability.
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Repair Difficulty

Hard 4/5

Required Part

Electronic Governor Actuator
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