Generator runs but produces no AC voltage at the outlets or transfer switch.

Safety first: Isolate the generator from all loads by opening the output breaker and transfer switch. Use insulated tools and a properly rated meter.

• Confirm zero voltage: Measure at the generator output lugs to verify there is truly no output.
• Inspect alternator wiring: With the unit off and battery disconnected, remove the alternator cover and check for loose or broken wires on the stator and AVR.
• Check AVR connections: Ensure the AVR plugs are fully seated and not burned.

If the AVR shows signs of damage or testing confirms no excitation voltage, replace the AVR with the correct Pulsar part. If output is still absent, the stator or rotor may be defective and require professional replacement.