Giant
Bacterial Contamination / Anode Reaction
Water heater emits rotten egg or sulfur smell from hot water taps
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Reaction between magnesium anode rod and sulfur bacteria, Stagnant water in tank, High sulfate content in water supply
How to Fix / Troubleshooting
Safety first: The odor is unpleasant but typically not dangerous. Use gloves and eye protection when handling chemicals.
- Flush tank: Drain and flush the Giant water heater thoroughly to remove stagnant water.
- Disinfect: Follow Giant’s procedure to disinfect the tank, often using a diluted hydrogen peroxide solution introduced through the hot outlet or T&P port.
- Replace anode rod: Consider replacing the magnesium anode rod with an aluminum/zinc anode rod designed to reduce odor. Use a proper socket and breaker bar to remove the old anode.
- Maintain temperature: Keeping the tank at 60°C (140°F) with a mixing valve can help reduce bacterial growth (ensure scald protection at fixtures).
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Repair Difficulty
Medium
3/5
Required Part
Giant Anode Rod
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